Job Description

JD 1

Role Overview

We are seeking an experienced Senior Pega Developer (Certified Senior System Architect - CSSA) to support delivery across critical work packages within a large-scale public sector transformation programme. The ideal candidate will bring strong expertise in Pega application development, workflow design, defect resolution, and technical debt remediation within complex multi-vendor environments.

The successful candidate will establish a strong understanding of the existing application landscape before contributing to development activities, ensuring high-quality, guardrail-compliant solutions while supporting knowledge transfer and continuous improvement objectives.

Key Responsibilities

• Shadow the existing platform and delivery workstreams to gain comprehensive understanding of the Pega estate, business rules, and application architecture.
• Support WP2 architecture activities and contribute to technical debt assessment and prioritization.
• Execute WP6 fix-forward development sprints against approved and groomed backlogs.
• Develop, test, and promote Pega solutions through controlled release processes.
• Resolve defects and production issues within inherited and multi-vendor application environments.
• Ensure all developments comply with Pega guardrails, coding standards, and platform best practices.
• Participate in sprint planning, peer reviews, and acceptance activities.
• Collaborate closely with Serco, Akkodis, and client engineering teams to deliver effective knowledge transfer during sprint execution.
• Maintain sprint-level acceptance evidence and contribute to continuous improvement initiatives.

Required Skills & Experience

• 11+ years of software development experience.
• 9+ years of hands-on Pega development experience.
• Pega Certified Senior System Architect (CSSA).
• Strong experience in:
  • Pega Application Configuration
  • Case Management & Workflow Design
  • Defect Resolution in Existing Pega Estates
  • Pega Integrations & Services Development
  • Guardrail-Compliant Development
  • Unit Testing & Peer Reviews
  • Technical Debt Remediation
  • Agile Delivery Methodologies
• Experience working across large-scale, multi-vendor delivery environments.
• Strong troubleshooting, problem-solving, and stakeholder collaboration skills.
• Experience within UK Public Sector environments is highly desirable.

Technical Expertise

• Pega Platform Development
• Case Lifecycle & Workflow Configuration
• Pega Integration Services & APIs
• Rule Management & Application Design
• Application Modernization & Defect Resolution
• Technical Debt Assessment & Remediation
• Agile/Scrum Delivery
• Test-Driven Development & Quality Assurance
• Knowledge Transfer & Collaborative Delivery

Certifications

• Pega Certified Senior System Architect (CSSA) Pegasystems
• Pega Certified System Architect (CSA) Pegasystems

JD 2

We are seeking a skilled Pega Developer (Certified Senior System Architect - CSSA) to support the delivery of fix-forward activities within a large-scale Pega transformation programme. The ideal candidate will have strong experience in Pega application development, workflow configuration, defect resolution, and Agile delivery, with a proven ability to deliver high-quality solutions against prioritized backlogs.

Working closely with Serco and Akkodis delivery teams, the successful candidate will contribute to sprint-based development, support controlled releases, and ensure all changes are implemented in accordance with Pega guardrails and best practices.

Key Responsibilities

• Configure and deliver agreed business use cases from the prioritized WP6 backlog.
• Develop, configure, and maintain Pega applications using best-practice design principles.
• Conduct peer reviews and unit testing to ensure solution quality and compliance.
• Resolve defects and support user acceptance testing within established change control processes.
• Collaborate with Product Owners, Business Analysts, Architects, and development teams throughout the delivery lifecycle.
• Participate in daily stand-ups, sprint planning, retrospectives, and other Scrum ceremonies.
• Promote application changes through controlled environments and release processes.
• Produce sprint acceptance evidence and contribute to project documentation and knowledge-sharing activities.
• Support continuous improvement initiatives and technical debt remediation where required.

Required Skills & Experience

• 8+ years of IT and software development experience.
• 6+ years of hands-on Pega development experience.
• Strong expertise in:
  • Pega Application Configuration
  • Case Management & Workflow Development
  • Defect Investigation & Resolution
  • Unit Testing & Peer Reviews
  • Guardrail-Compliant Development
  • User Acceptance Testing Support
  • Agile & Scrum Delivery
  • Integration Development
• Experience delivering solutions within controlled release and change management environments.
• Strong problem-solving, troubleshooting, and stakeholder collaboration skills.
• Experience working within UK Public Sector programmes is desirable.

Technical Expertise

• Pega Platform Development
• Case Lifecycle & Workflow Design
• Business Rules Configuration
• Pega Integrations & Services
• Application Testing & Quality Assurance
• Defect Resolution & Production Support
• Agile/Scrum Delivery Practices
• Release Management & Change Control
• Sprint Documentation & Acceptance Evidence

Certifications

• Pega Certified Senior System Architect (CSSA) Pegasystems
• Pega Certified System Architect (CSA) Pegasystems

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