UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training.
What youll be doing:
Assist customers by answering questions related to accounts procedures and services by telephone or email .
Provide excellent customer service to both customers and UniFirst personnel.
Perform accounts receivable duties : calling on outstanding accounts processing credits and exchanges and resolving account conflicts through UniFirsts escalation process.
Partner and provide administrative support to UniFirsts Sales Department.
Perform basic data entry and other administrative duties .
What were looking for:
2 years of Customer Service experience in an administrative setting is preferred.
Prior Accounts Receivable experience is highly encouraged.
High School diploma or GED equivalent is recommended.
Verbal & written communication skills: professional telephone and email etiquette.
Essential skills: active listener responsive and personable.
Computer skills: proficient knowledge of Microsoft Office products ( i.e. Outlook Excel Word TEAMS etc )
Time management and organizational skills with attention to detail.
A collaborative team-player capable of working independently.
Problem solver in a dynamic environment.
Comfortable performing basic mathematical skills ( i.e. adding subtracting multiplying dividing etc.)
Whats in it for you
Training : We emphasize continuous learning and professional development fostering a culture of growth and enabling team partners to reach their full potential. Youll receive on-the-job training robust online training modules through our Service Certificate Program Customer Service Representative and access to UniFirsts innovative training platform The Learning Center.
Career Mobility: Were a growing company offering significant avenues for personal development and growth. Some companies like to promote from within we love to!
Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest.
Diversity: At UniFirst youll find an environment packed with different cultures personalities and backgrounds because we know it takes many kinds of people to make us successful.
Pay & Benefits:
On the job training 401K with Company Match Profit Sharing Health Insurance Employee Assistance Program Life Insurance Paid Time Off Direct Payroll Deposit Tuition Reimbursement 30% Employee Discount Employee Referral Bonuses.
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization.
UniFirst is an international leader in the $18 billion -dollar garment services industry. We currently employ over 14000 team partners who serve 300000 business customer locations throughout the U.S. Canada and Europe. We were included in the top 10 of Selling Power magazines Best Companies to Sell For list and recognized on Forbes magazines Platinum 400 Best Big Companies list. As an 80-year old company focused on annual growth theres never been a better time to join our team.
Required Experience:
Unclear Seniority
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