Client Booking & Support Specialist Remote Job at Travelbynight, Charlotte, NC

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  • Travelbynight
  • Charlotte, NC

Job Description

If your strengths are customer service communication organization and problem-solving this may be an opportunity to put those skills to work in a new industry.

We are recruiting remote Client Support & Booking Specialists to assist travelers throughout the research and reservation process.

Responsibilities

  • Respond to client questions and requests
  • Gather information about client needs and preferences
  • Research appropriate travel options
  • Assist clients in comparing available choices
  • Coordinate booking and reservation information
  • Maintain accurate client records
  • Provide professional follow-up and support
  • Help resolve routine questions or reservation concerns
  • Continue developing product knowledge through training

Ideal Candidates

  • Have strong customer service and communication skills
  • Are organized and attentive to details
  • Are comfortable learning new technology
  • Can work independently in a remote environment
  • Enjoy helping people and solving problems
  • Are willing to complete training and continue learning

Basic Requirements:

  • Applicants must reside in the United States United Kingdom Australia or Latin America.
  • Access to a computer or smartphone
  • Must be 18 years of age

Candidates may come from backgrounds such as:
Customer service hospitality retail education administrative support call centers event planning sales or other client-facing industries.

Travel experience is not a requirement . Candidates should be willing to learn comfortable working independently and able to provide professional service remotely.

Job Tags

Full time

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